Privacy Policy

This Privacy Policy describes how WiLoan ("we," "us," or "our") collects, uses, and discloses your information when you use our services, including our website, mobile applications, and other online products and services (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us when you:

• Create an account or profile
• Apply for a loan or financial product
• Complete forms or surveys
• Contact customer support
• Sign up for newsletters or promotions

This information may include your name, email address, phone number, mailing address, date of birth, national identification number, financial information, employment information, and any other information you choose to provide.

1.2 Information We Collect Automatically

When you access or use our Services, we automatically collect certain information, including:

• Log Information: We collect information about your use of our Services, including the type of browser you use, access times, pages viewed, and your IP address.
• Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system, and unique device identifiers.
• Usage Information: We collect information about your interactions with our Services, such as the features you use and the actions you take.
• Location Information: We may collect information about your location when you access our mobile application, including precise location data.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and manage your application for financial products
• Assess creditworthiness and make lending decisions
• Communicate with you about your account, requests, or inquiries
• Send you technical notices, updates, security alerts, and administrative messages
• Personalize your experience and deliver content that may interest you
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and enforce our terms and policies

3. Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With service providers, partners, and consultants who need access to such information to carry out work on our behalf
• With financial institutions and credit bureaus to assess creditworthiness
• In response to a request for information if we believe disclosure is in accordance with applicable law
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of WiLoan or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• With your consent or at your direction

4. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain de-identified and aggregated information for longer periods.

5. Your Rights and Choices

You have certain rights regarding your personal information, which may include:

• Accessing and updating your information
• Opting out of marketing communications
• Requesting deletion of your personal information
• Objecting to certain uses of your information

To exercise these rights, please contact us at compliance@wi-loan.com.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our Services prior to the change becoming effective. We encourage you to review the Privacy Policy whenever you access our Services.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

See also our Terms of Service.